Friendly, affordable WordPress maintenance services from a team you trust.
Relax, we’ve got you covered.
“I have tried several other firms in my more than 15 years of business, but by far they are the most effective and efficient, the best!”
Kevin Murphy, Founder & President UIG
“The team at Responsive is so easy to work with, they always take the time to answer my questions clearly and timely.”
Gary Grossman PhD, School for Innovation & Society ASU
“We wouldn’t be able to do what we do without Repsonsive, they are a major assest helping us to manage over 15 brands.”
Veronica Alvarez, CTO Hanson AI
Test drive any of our WordPress support plans for 30 days, 100% risk-free. We are so confident that you will love our WordPress maintenance & support services, we’ll let you try a them out for free. If you are not 100% satisfied with our work we will refund your account, no questions asked. All of our plans are no-obligation, month-to-month.
Don’t see what you need here? Call us. We can create a tailored plan to fit your exact needs.
We partner with industry leaders to provide you the best WordPress services on the market.
5 Key Reasons Quality Maintenance = Quality Performance
Security
Speed
SEO & Visibility Monitoring
The health of your website directly impacts your search engine rankings. Google Search may blacklist your website upon detecting malware on it.
Uptime
Website & Database Back Ups
Included In Every WordPress Maintenance Plan.
1 hour/month of basic website updates
Security & Uptime
Your website will get constant security monitoring. You’ll have 24/7 website monitoring to make sure your online business is available for your customers.
Performance Optimization
We’ll do regular cleaning of your website to keep it running fast and smooth.
Version Control System
Development, staging and production environments
Backups
We manage daily backups of all 3 environments and also store an offsite backup for easy restoration if anything goes wrong.
Deployment
Management of deploying new versions of your site to production after updates on staging.
Upgrades
We’ll make sure your software and plugins are kept up-to-date each month.
Licences
Free SSL setup and installation. License to Premium Divi Theme. License to Premium & Custom Built Agency Plugins.
Support
No obligation. We don’t like binding contracts either, so our plans can be cancelled at any time with a 30 day notice.
WordPress Maintenance & Support Plans
Essential Partner
$199/month
Our Base service is a good starting point for keeping your site happy, fast and healthy. Additional hours can be added as needed.
24/7 Uptime Monitoring
Managed WP, PHP & MySQL Updates
Disaster Recovery Plan
Enhanced Security & Firewall
Email Support
1 hr/month Basic Website Updates*
Growth Partner
$499/month
Everything In Essential Plus:
3hrs/month Website Updates
Priority Support
Monthly Health Reports
Managed Github Repository & Workflow
Managed Custom Code Updates
Managed Deployment Pipeline
Enterprise Partner
$1700/month
Everything in Essential & Growth Plus:
Additional Managed Websites
13hrs/month website updates
Dedicated Account Manager
Ongoing Site Planning & Consultation
Dedicated Slack Channel
Discounted Developer Hours
Immediate Support
Healthcare Partner
Need HIPPA Compliance?
starting at $1299/month
**Basic updates include text and image edits on the current website structure. Requests for development of new sections, work on plugins, integrations or DNS or any other 3rd party systems are out of scope of the Essential Partner plan.
How do your website update hours get distributed?
We front-load your web support hours to be available right away for the rest of the duration of the year, so that you can use them right away.
For example if you signup for the Essential Partner plan in January, you will have 12 hours available to you to use right away in January.
Hours are replenished annually on the date that you signed up.
**If you decide to cancel your maintenance package after you have already used your support hours for the year, you will need to process a final payment to cover the cost of those hours at a rate of $140/hour.
FAQ’S
What happens if my website goes down?
In times of emergency outages, count on us for assistance.
Since we monitor the uptime of your website, if your site encounters an outage, usually we’re already aware and on it. If your website isn’t loading, we’ll notify you promptly. Our initial response will be to liaise with our partner at WP Engine to resolve the issue with them. Once we have ruled out common factors, we will investigate the issue further.
Should you detect any downtime or compromise on your site, and if we haven’t contacted you yet, please reach out via your usual Priority Support channel.
What do I do if I need something built above and beyond my plan?
If you have a task that is beyond what is included in your plan, we will submit a quote for you to approve separately.
How will I be charged?
Your payment will automatically be processed on the first of the month, you will receive a receipt via email from our merchant processor Honey Books.
Can I cancel anytime?
You have the option to cancel your monthly care package at anytime. However, since we add all 12 website update hours for the year to your account to be used right away, if those hours have already been used up you will need to process a payment for those hours of work at our hourly rate of $140/hour.
How can I get priority support?
Our clients are our top priority. Send us a a note a anytime with questions or concerns and we will follow up right away with an action plan.
Best point of contact is through email with your primary project manager.
You can expect a response from us within 1-2 business days, during regular business hours. Our regular business hours are Monday through Friday, 9 am – 5 pm PST. There may be a delay during holidays.